Harvey is featured in the spring edition of ‘Business Voice’ a quarterly publication produced by the Thames Valley Chamber of Commerce and circulated to c9,000 business people across the region. You can read about a typical day running the NSBRC (and his ukulele playing).
Credit: Business Voice Publication, Thames Valley Chamber of Commerce
Our Day in the Life column showcases Chamber members that are impacting the Thames Valley Business Community in their own way….
Harvey Fremlin, Managing Director, The National Self Build & Renovation Centre (NSBRC)
I’d love to say that I start the day with an early morning run, but the truth be told, I seem to spend more time thinking about running than doing it!
I usually arrive at the office at 8am and my first task is to check our bank balance. Despite several years of investment in the business and growing profitability, I’m always aware that ‘cash is king’ and like to know revenue is on track.
Having taken on the NSBRC as an employee owned company in 2014, part of my role is to ensure we are delivering our shared vision for the future. Thursday’s, for example, is the day the whole team sits down together for a ‘Level 10’ meeting where we share strategic updates and discuss quarterly key tasks. These meetings always start by sharing good news, both in and outside of work. It’s a nice opportunity to check in with the team and helps us maintain our open culture which has been vital to our recent success.
Overseeing the centre’s marketing activity, I spend time reviewing our footfall, web engagement as well as monitoring the impact of any marketing campaigns we are currently running across various platforms.
Afternoons tend to be spent reviewing seminars and timetables for our forthcoming workshops and courses. It is important that we are offering impartial advice to our visitors and part of my role is to ensure we get that balance right while accommodating the needs of our exhibiting partners who want to promote their products and services to visitors. We are open all year round and there is always something going on at the NSBRC.
Once the day has ended, I usually collect my son from football training as he plays for a local team. I have recently taken up the ukulele and can often be heard murdering 90’s indie classics. It’s a great stress buster for me, but I’m not sure about everyone else!
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