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The NSBRC are Recruiting! Help Desk Expert

The National Self Build & Renovation Centre (NSBRC) is a unique visitor centre, supporting people who are designing and building their own homes, or improving/extending existing properties. We are also a conferencing and meeting space venue and we run a range of educational courses, workshops and large-scale events. We aim to provide an outstanding customer experience, bringing businesses and individuals together in a friendly and professional environment. We are expecting real growth in our sector in the coming months and years and we have an exciting opportunity available to join our team.

We are recruiting: NSBRC Helpdesk Expert

Located in West Swindon, on Junction 16 of the M4, we welcome people from all over the UK who are designing & building their own houses or looking to renovate or improve their existing homes. Since opening in January 2007, over a quarter of a million people have visited us, seeking independent building advice and support. We are recruiting for our expert Helpdesk. The role would suit (although not limited to) a person who is preparing for retirement/semi-retired with a good and long experience of house building/renovations and enjoys engaging with people.

The NSBRC is operated by The Homebuilding Centre Limited, an Employee Owned Business, with a small team of dedicated staff who own the majority of the business, partly through an Employee Ownership Trust. We work together with pride, loyalty, and embrace challenges with a genuine sense of shared ownership.

The NSBRC won a prestigious business award in November 2021, from the Employee Ownership Association for ‘Developing Business Resilience’. We were named Small Business of the Year at the 2017 Wiltshire Business Awards.

The Homebuilding Centre Limited is a ‘Living Wage’ employer, which means we have signed up to a voluntary scheme to ensure our pay is based on the real cost of living, well above the government’s minimum wage.


Click on the link to find out more about the role: NSBRC Helpdesk Expert

To discover more about the opportunity to join our unique, employee-owned, business please send a brief email and your CV to Amanda Russell, HR Manager


Latest articles


July Trade Village Newsletter 2025

We are proud to introduce some of our newest exhibitors and fresh, upgraded stands at the Centre. Our partners are experts in self build and renovation, and are highly engaged in this community. Visit our upcoming events to meet them and explore their amazing displays!

Keep reading to discover the latest offerings at the NSBRC...

VIEW THE FULL LIST OF EXHIBITORS AT THE NSBRC

NSBRC Joins Northcot Brick to Mark 100 Years of Traditional Brickmaking

In 2027 the NSBRC will celebrate twenty years of serving the self build community, and (knowing Team NSBRC) we will no doubt be celebrating that milestone. But, we have been blown away by our exhibiting partner Northcot Brick, who this month, are marking a centenary of traditional brickmaking!

A trusted name since 1925, and known for their rich colours, character and craftsmanship, Northcot Brick continues to be the choice for stunning self-builds and heritage projects alike.

UK homes at the centre of net zero push, says Parliamentary report

Retrofitting homes is vital for the UK to meet its 2050 net zero target, according to a new report by the Energy Security & Net Zero Committee.

Four in five homes that will be occupied in 2050 have already been built. With that in mind, the report highlights retrofitting homes as one of the most impactful strategies to cut emissions, reduce energy bills, and enhance living standards across the country.

Read the full report here, or take a look at the summary below…