National Self Build & Renovation Centre Logo close Menu
Book Free Now

The NSBRC are Recruiting! Help Desk Expert

The National Self Build & Renovation Centre (NSBRC) is a unique visitor centre, supporting people who are designing and building their own homes, or improving/extending existing properties. We are also a conferencing and meeting space venue and we run a range of educational courses, workshops and large-scale events. We aim to provide an outstanding customer experience, bringing businesses and individuals together in a friendly and professional environment. We are expecting real growth in our sector in the coming months and years and we have an exciting opportunity available to join our team.

We are recruiting: NSBRC Helpdesk Expert

Located in West Swindon, on Junction 16 of the M4, we welcome people from all over the UK who are designing & building their own houses or looking to renovate or improve their existing homes. Since opening in January 2007, over a quarter of a million people have visited us, seeking independent building advice and support. We are recruiting for our expert Helpdesk. The role would suit (although not limited to) a person who is preparing for retirement/semi-retired with a good and long experience of house building/renovations and enjoys engaging with people.

The NSBRC is operated by The Homebuilding Centre Limited, an Employee Owned Business, with a small team of dedicated staff who own the majority of the business, partly through an Employee Ownership Trust. We work together with pride, loyalty, and embrace challenges with a genuine sense of shared ownership.

The NSBRC won a prestigious business award in November 2021, from the Employee Ownership Association for ‘Developing Business Resilience’. We were named Small Business of the Year at the 2017 Wiltshire Business Awards.

The Homebuilding Centre Limited is a ‘Living Wage’ employer, which means we have signed up to a voluntary scheme to ensure our pay is based on the real cost of living, well above the government’s minimum wage.


Click on the link to find out more about the role: NSBRC Helpdesk Expert

To discover more about the opportunity to join our unique, employee-owned, business please send a brief email and your CV to Amanda Russell, HR Manager


Latest articles


NSBRC - Proud Sponsors of FC Abbey Meads U15s

We are committed to support our local community and as part of this we are delighted to sponsor the kit of local Under 15s football side, FC Abbey Meads, based in Swindon. The team will play in the North Wiltshire League, Division 1, in the 2025-26 season and have high hopes for success.

The team were presented with their new kits during a Parents & Players evening, held at the NSBRC, when their two dedicated volunteer coaches set our their plans and expectations of the boys for coming season.

Meet our Employee Owner of the Year - Katy Ashcroft

We are delighted to announce that Katy Ashcroft is our ‘Employee Owner of the Year’!

We presented this award at our recent 'EO Day' celebration, a day which Katy had organised for our whole team at Go Ape - a fellow Employee Owned Company. This was a wonderful day, full of fun and team building activities, allowing colleagues to spend time with team-mates they might not work with every day. This was the perfect moment to celebrate her outstanding contribution to the team over the past year and beyond.

June Trade Village Newsletter 2025

Our Trade Village is home to more than 200 permanent exhibiting partners, selected for their reputable and relevant services and their expertise in the self build and renovation community. Join us at upcoming events to meet our friendly exhibitors and explore their fantastic stands during your next visit!

Keep reading to discover the latest offerings at the NSBRC...

VIEW THE FULL LIST OF EXHIBITORS AT THE NSBRC