National Self Build & Renovation Centre Logo close Menu
Book Free Now

The NSBRC are Recruiting! Help Desk Expert

The National Self Build & Renovation Centre (NSBRC) is a unique visitor centre, supporting people who are designing and building their own homes, or improving/extending existing properties. We are also a conferencing and meeting space venue and we run a range of educational courses, workshops and large-scale events. We aim to provide an outstanding customer experience, bringing businesses and individuals together in a friendly and professional environment. We are expecting real growth in our sector in the coming months and years and we have an exciting opportunity available to join our team.

We are recruiting: NSBRC Helpdesk Expert

Located in West Swindon, on Junction 16 of the M4, we welcome people from all over the UK who are designing & building their own houses or looking to renovate or improve their existing homes. Since opening in January 2007, over a quarter of a million people have visited us, seeking independent building advice and support. We are recruiting for our expert Helpdesk. The role would suit (although not limited to) a person who is preparing for retirement/semi-retired with a good and long experience of house building/renovations and enjoys engaging with people.

The NSBRC is operated by The Homebuilding Centre Limited, an Employee Owned Business, with a small team of dedicated staff who own the majority of the business, partly through an Employee Ownership Trust. We work together with pride, loyalty, and embrace challenges with a genuine sense of shared ownership.

The NSBRC won a prestigious business award in November 2021, from the Employee Ownership Association for ‘Developing Business Resilience’. We were named Small Business of the Year at the 2017 Wiltshire Business Awards.

The Homebuilding Centre Limited is a ‘Living Wage’ employer, which means we have signed up to a voluntary scheme to ensure our pay is based on the real cost of living, well above the government’s minimum wage.


Click on the link to find out more about the role: NSBRC Helpdesk Expert

To discover more about the opportunity to join our unique, employee-owned, business please send a brief email and your CV to Amanda Russell, HR Manager


Latest articles


Move or Renovate? Harvey Fremlin weighs in on BBC Radio 4’s Money Box Live

If your current home no longer suits your needs, should you move - or improve? It’s a dilemma millions face, and Money Box Live on BBC Radio 4 tackled the issue in its latest episode (first broadcast on May 7, 2025).

Felicity Hannah was joined by key voices in the property and renovation space, including Harvey Fremlin, Managing Director of The National Self Build & Renovation Centre. Using his insight into the self build & renovation industry, Harvey offered guidance for homeowners grappling with this decision.

April Trade Village Newsletter 2025

New Partners & Upgraded Stands Edition

We are proud to introduce some of our newest exhibitors and fresh, upgraded stands at the Centre. Our partners are experts in self build and renovation, and are highly engaged in this community. Visit our upcoming events to meet them and explore their amazing displays!

Keep reading to discover the latest offerings at the NSBRC...

VIEW THE FULL LIST OF EXHIBITORS AT THE NSBRC

Seize the Moment: Why Now Is the Perfect Time to Self Build Your Dream Home

We received this blog from longstanding exhibitor, Fleming Homes and found the piece inspiring, and wanted to share this with you. We hope this offers encouragement as you embark on your homebuilding project.

"Do not wait until the conditions are perfect to begin. Beginning makes the conditions perfect." Alan Cohen*

Alan Cohen's quote captures a powerful truth that’s particularly relevant to self-building. When the housing market feels uncertain, when interest rates continue to feel elevated in comparison with the record lows of 2020-2021, or when material prices fluctuate, it’s tempting to put the brakes on our plans - to hold off until things calm down.