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The NSBRC are Recruiting! Help Desk Expert

The National Self Build & Renovation Centre (NSBRC) is a unique visitor centre, supporting people who are designing and building their own homes, or improving/extending existing properties. We are also a conferencing and meeting space venue and we run a range of educational courses, workshops and large-scale events. We aim to provide an outstanding customer experience, bringing businesses and individuals together in a friendly and professional environment. We are expecting real growth in our sector in the coming months and years and we have an exciting opportunity available to join our team.

We are recruiting: NSBRC Helpdesk Expert

Located in West Swindon, on Junction 16 of the M4, we welcome people from all over the UK who are designing & building their own houses or looking to renovate or improve their existing homes. Since opening in January 2007, over a quarter of a million people have visited us, seeking independent building advice and support. We are recruiting for our expert Helpdesk. The role would suit (although not limited to) a person who is preparing for retirement/semi-retired with a good and long experience of house building/renovations and enjoys engaging with people.

The NSBRC is operated by The Homebuilding Centre Limited, an Employee Owned Business, with a small team of dedicated staff who own the majority of the business, partly through an Employee Ownership Trust. We work together with pride, loyalty, and embrace challenges with a genuine sense of shared ownership.

The NSBRC won a prestigious business award in November 2021, from the Employee Ownership Association for ‘Developing Business Resilience’. We were named Small Business of the Year at the 2017 Wiltshire Business Awards.

The Homebuilding Centre Limited is a ‘Living Wage’ employer, which means we have signed up to a voluntary scheme to ensure our pay is based on the real cost of living, well above the government’s minimum wage.


Click on the link to find out more about the role: NSBRC Helpdesk Expert

To discover more about the opportunity to join our unique, employee-owned, business please send a brief email and your CV to Amanda Russell, HR Manager


Latest articles


April Trade Village News

Our Trade Village is home to over 200 permanent exhibitors, chosen for their respected and relevant offering and their knowledge and understanding of the self build and renovation community. 

Read on for this month's news and highlights from the Trade Village...

Click here to view the full list of NSBRC exhibitors

NSBRC Easter Opening Hours

The NSBRC is open for visits on Good Friday 15th April & Saturday 16th April. Why not book a visit and chat to our friendly helpdesk experts? Our team of independent experts are on hand to offer FREE advice and support on every aspect of your project.

NSBRC 15 Year Celebratory Dinner

On Friday 1st April we hosted a special dinner to celebrate 15 years of the NSBRC. Since opening our doors in 2007 we have welcomed over a quarter of a million visitors and we used the evening to thank and acknowledge some of the people who have helped us on our journey.